Refund policy

Wigs4_U305 Refund & Return Policy

Effective Date: August 23, 2026

At Wigs4_U305, all wig purchases are considered FINAL SALE. Due to the nature of our products and for hygiene and sanitation reasons, we do not accept returns, exchanges, or refunds on wigs after purchase and delivery.

Final Sale — No Refunds or Exchanges

We do not offer refunds or exchanges for:

  • Change of mind
  • Incorrect length, color, texture, density, or cap size selected by the customer
  • Personal preference or dissatisfaction with the appearance of the wig
  • Wigs that have been worn, installed, cut, colored, bleached, washed, brushed, altered, or otherwise manipulated
  • Damage caused by improper handling, installation, maintenance, or care
  • Incorrect shipping information provided by the customer

Please carefully review your order and product selections before completing your purchase.

Damaged, Defective, or Incorrect Orders

We want you to receive the correct product in satisfactory condition.

If your order arrives damaged, defective, or incorrect, please contact Wigs4_U305 within 48 hours of delivery.

Please provide:

  • Your order number
  • Clear photos of the wig received
  • Clear photos of the packaging and shipping label
  • A description of the issue

Do not install, wear, cut, color, bleach, wash, or otherwise alter the wig before contacting us regarding a potential issue.

Wigs4_U305 will review the claim. If we determine that the item was damaged, defective, or incorrectly sent by us, we may provide a replacement or another appropriate resolution.

Order Cancellations

Orders may be canceled only if the cancellation request is received before the order has been processed or shipped.

Once an order has entered processing or has shipped, it cannot be canceled.

Undeliverable or Refused Packages

Customers are responsible for providing accurate shipping information.

If a package is returned to Wigs4_U305 because of an incorrect address, failure to retrieve the package, or another issue caused by the customer, the customer may be responsible for applicable shipping costs.

Shipping Damage

Please inspect your package when it arrives. If the package appears damaged, take photographs of the package and its contents and contact Wigs4_U305 within 48 hours of delivery.

Policy Acknowledgment

By placing an order with Wigs4_U305, you acknowledge that you have reviewed and agreed to this Refund & Return Policy.

This policy does not limit any rights or remedies that cannot legally be waived under applicable law.

For questions regarding this policy, please contact Wigs4_U305 through the contact information provided on our Shopify store.