Shipping policy

Wigs4_U305 Shipping Policy

Effective Date: August 23, 2026

At Wigs4_U305, we work to process and ship orders as quickly as possible. Please review the following shipping information before placing your order.

1. Order Processing

Orders are generally processed within 2–5 business days after payment has been successfully received.

Business days are Monday through Friday, excluding major holidays.

Processing time is separate from shipping transit time.

Some products, including custom or made-to-order wigs, may require additional processing time. Any applicable processing timeframe will be communicated in the product description or to the customer after the order is placed.

2. Shipping Time

After your order has been processed and shipped, the estimated delivery timeframe will depend on the shipping method selected at checkout and the destination.

Shipping estimates are provided by the shipping carrier and are not guaranteed delivery dates.

Wigs4_U305 is not responsible for carrier delays that occur after an order has been shipped.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before submitting your order.

Wigs4_U305 is not responsible for packages sent to an incorrect address provided by the customer.

If you realize that you entered an incorrect shipping address, contact Wigs4_U305 as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that the address can be changed after an order has entered processing or been shipped.

4. Shipping Costs

Available shipping options and applicable shipping charges will be displayed during checkout.

Shipping costs may vary depending on the destination, order size, package weight, and shipping method selected.

5. Tracking Information

When tracking information is available, it will be provided to the customer after the order has been shipped.

Please allow the shipping carrier time to update tracking information after the tracking number has been issued.

Once tracking information shows that a package has been delivered, customers should check the delivery location, mailbox, front door, and other areas where the carrier may have left the package.

6. Lost, Stolen, or Missing Packages

Wigs4_U305 is not responsible for packages that are confirmed by the carrier as delivered but are later reported missing or stolen.

If your tracking information shows that your package was delivered but you cannot locate it, please first contact the shipping carrier and check with household members, neighbors, building management, or other applicable delivery locations.

Wigs4_U305 may assist with a carrier claim when appropriate, but we cannot guarantee replacement or reimbursement for packages confirmed as delivered.

7. Damaged Packages

If your package arrives visibly damaged, please photograph the package and its contents before disposing of any packaging.

Contact Wigs4_U305 within 48 hours of delivery if the product appears damaged.

Please include your order number and clear photographs of the package, shipping label, and product.

8. Incorrect or Missing Items

If you receive an incorrect item or an item is missing from your order, contact Wigs4_U305 within 48 hours of delivery.

Please provide your order number and clear photographs of the items and packaging received.

We will review the issue and determine the appropriate resolution.

9. Undeliverable or Returned Packages

If a package is returned to Wigs4_U305 because of an incorrect address, refused delivery, failure to retrieve the package, or another issue caused by the customer, additional shipping charges may apply if the package needs to be reshipped.

10. Carrier Delays

Once an order has been shipped, delivery is handled by the selected shipping carrier.

Wigs4_U305 is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, holidays, transportation disruptions, or other unforeseen events.

11. International Shipping

If international shipping is offered, customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

International delivery times may vary and are not guaranteed.

12. Contact Us

If you have questions regarding your order or shipping, please contact Wigs4_U305 through the contact information provided on our Shopify store.

By placing an order with Wigs4_U305, you acknowledge and agree to this Shipping Policy.

This policy does not limit any rights or remedies that cannot legally be waived under applicable law.

 

LOCAL PICKUP POLICY
Wigs4_U305 | Your Crown Awaits 👑

At Wigs4_U305, we are committed to providing a convenient, secure, and seamless pickup experience. Please review our local pickup guidelines before placing your order.

1. COMPLIMENTARY LOCAL PICKUP

Wigs4_U305 offers complimentary local pickup for eligible orders. Customers may select the pickup option during checkout.

All pickups are scheduled in advance and subject to availability.

2. ORDER PROCESSING & PICKUP ELIGIBILITY

Orders placed before 3:00 PM Eastern Time qualify for next-day pickup, subject to order readiness and availability.

Orders placed at or after 3:00 PM qualify for the following available pickup date.

Next-day pickup is not guaranteed. Orders requiring additional processing may take 1–2 business days.

3. PICKUP HOURS & SCHEDULING

Our scheduled pickup hours are 7:00 AM – 3:00 PM on designated operating days.

Available Pickup Windows:

Window 1: 7:00 AM – 9:00 AM
Window 2: 9:00 AM – 11:00 AM
Window 3: 11:00 AM – 1:00 PM
Window 4: 1:00 PM – 3:00 PM

Each pickup window accommodates a maximum of five orders.

Customers will receive an email with available pickup dates and time windows once their order has been processed.

Pickup appointments are not confirmed until Wigs4_U305 sends a scheduling confirmation.

4. PICKUP VERIFICATION REQUIREMENTS

To ensure the security of all purchases, customers must present:

• A valid government-issued photo ID.
• Their order confirmation or order number.

The name on the identification must match the name associated with the order or the authorized pickup person.

5. AUTHORIZED ALTERNATE PICKUP

Customers may designate another individual to collect their order.

For security purposes:

• Wigs4_U305 must be notified at checkout or at least 2 hours before the scheduled pickup window.
• Customers must provide the authorized individual's full name.
• The authorized individual must present a valid government-issued photo ID and the order confirmation or order number.

Wigs4_U305 reserves the right to withhold an order when pickup authorization cannot be verified.

6. LATE ARRIVALS & MISSED PICKUPS

Customers are encouraged to arrive within their confirmed pickup window.

If you are unable to arrive during your scheduled window, please contact Wigs4_U305 as soon as possible.

Missed pickups may require rescheduling, subject to availability.

All pickups must be completed by 3:00 PM.

7. ORDER READINESS & CONFIRMATION

Customers must wait until they receive confirmation that their order is ready for pickup.

An order confirmation alone does not indicate that an order is ready for collection.

Please do not arrive before receiving your pickup confirmation.

8. CUSTOMER ASSISTANCE

For questions regarding pickup scheduling, authorized pickup persons, or order availability, please contact Wigs4_U305 through our official website or customer support channels.

Wigs4_U305
Your Crown Awaits 👑